We are Hiring!

Human Resources Generalist

Department: Human Resources

Reports To: Chief Operating Officer

Hours: Part-time; 25 hours per week (Monday-Friday 10 am to 3 PM)

Salary: $30-35 per hour commensurate with experience

Family and Community Resources, Inc. (FCR) is seeking a passionate, motivated, and flexible HR Generalist to join our team

The mission of FCR is to provide a welcoming and safe environment for all survivors of trauma, including those impacted by domestic and sexual violence, human trafficking, and other causes. FCR services offered are consistent with our values of choice, acceptance, hope, and dignity with the goal of helping children and adults along their path to safety, health, and well-being. We seek to inspire healthier communities free from family and community violence.

Position Summary

The Human Resources Generalist supports the overall HR function within a nonprofit human services organization by administering policies, programs, and practices that ensure a compliant, engaged, and mission-driven workforce. This role partners with leadership and staff to support recruitment, onboarding, employee relations, compliance, and performance management, with a focus on fostering a supportive and inclusive environment that aligns with the organization’s mission and values.

Key Responsibilities

Recruitment and Talent Acquisition

  • Coordinate full-cycle recruitment efforts, including job postings, candidate screenings, and reference checks

  • Partner with hiring managers to understand staffing needs and develop recruitment strategies

  • Promote the organization as an employer of choice within the human services sector

  • Support diversity, equity, and inclusion in hiring practices

Onboarding & Employee Experience

  • Assist in developing a standardized onboarding procedure across multiple programs

  • Facilitate onboarding and orientation processes for new hires

  • Ensure completion of all required employment documentation and background checks

  • Support employee engagement initiatives, including training and professional development programs

  • Assist with retention strategies in a high-demand human services environment

Employee Relations

  • Serve as a point of contact for employee questions and concerns

  • Support conflict resolution and assist with investigations when needed

  • Promote a positive, respectful, and inclusive workplace culture

  • Provide guidance to supervisors on HR policies and best practices

Compliance & Policy Administration

  • Ensure compliance with federal, state, and local labor laws, as well as nonprofit-specific regulations

  • Maintain and update employee records and HRIS systems

  • Assist with policy development, implementation, and communication

Compensation & Benefits

  • Assist in administering employee benefits programs

  • Support payroll processes in coordination with finance, as needed

  • Respond to employee inquiries regarding benefits and compensation

  • Participate in compensation reviews and benchmarking as needed

Training & Development

  • Coordinate staff training, including mandatory compliance trainings (e.g., HIPAA, CPR Certifications, safety)

  • Track certifications and licensure requirements for program staff

Qualifications

Education & Experience

  • Bachelor’s degree in human resources, Business Administration, or related field required

  • 3–5 years of HR experience, preferably in a nonprofit or human services setting

  • SHRM-CP, PHR, or similar HR certification

  • Experience working with diverse and mission-driven teams

Knowledge & Skills

  • Strong knowledge of employment laws and HR best practices

  • Experience with HRIS systems and Microsoft Office Suite

  • Excellent communication and interpersonal skills

  • Ability to handle sensitive information with confidentiality

  • Strong organizational skills and attention to detail

  • Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

  • Experience in nonprofit or social services organizations (e.g., behavioral health, community services, residential programs)

  • Knowledge of trauma-informed workplace practices

Work Environment

  • Work is performed in both office and program settings

  • May require occasional travel to program sites

  • Occasional evening or weekend work may be required

Mission Alignment

This position plays a critical role in supporting staff who deliver essential services to vulnerable populations. The HR Generalist must demonstrate a strong commitment to the organization’s mission, including respect for diversity, equity, inclusion, and the dignity of all individuals served.

Benefits: Family and Community Resources, Inc.  offers:  generous paid time off and holidays; health, dental, employer sponsored vision, life insurance; retirement savings plan with employer match; and opportunities for professional development

To be considered:

Please submit resume and cover letter to rochelle.stmartin@fcr-ma.org

Family and Community Resources, Inc. is an equal opportunity employer committed to workforce diversity and hiring people with diverse life experiences. Survivors, people who are bilingual/bicultural, persons of color, people with disabilities, and LGBTQIA+ people are strongly encouraged to apply.